SEGA's quality process is defined by the parameters listed below:
APQP (Advanced Product Quality Planning)
We use APQP framework of procedures and techniques to develop products.
PPAP (Production Part Approval Process )
This process is used for establishing confidence in suppliers and the production processes
MSA (Measurement System Analysis)
MSA is defined as an experimental and mathematical method of determining the amount of variation that exists within a measurement process & used to certify the measurement system for use by evaluating the system’s accuracy, precision and stability.
Statistical Process Control (SPC)
We use SPC to control our manufacturing process and utilise the data recorded to calculate our in-process capabilities to within Six Sigma levels.
Lean
We aim to ensure Lean and use the 7 Waste principles to continually improve our activity.
Control Documentation
We aim to eliminate any sort of error prior to the production process. The following documentation keeps in check and maintains the quality:
PFMEA (Process Failure Mode & Effect Analysis)
ISIR (Initial Sample Inspection Report)
5s
The implementation of this 5S housekeeping programs has helped us improve control and efficiency.